FAQ
I know getting voice mail isn't fun, but we will return your call as soon as possible! How often do you need an inspection?
- Simple gravity system with or without a pump - every 3 years
- Pressure distribution system - every 2 years
- All alternative systems (sand mound, sand filter, ATU, Glendon etc.) - Once a year as well as all Food establishments.
What is a riser?
A lot of people have been asking... this is a plastic cylinder that is set on the access hole(s) in the septic tank and are cut to ground level, then a lid is mounted into place. Allowing for easy access to the septic tank for future maintenance and cleaning.
What is a Distribution box (d-box)?
A distribution box is placed beyond the septic tank underground where the effluent leaves the tank to go to your drain field to evenly be distributed through the drain field lines.
Alarm going off...
Stop using water, check to see if the breaker has tripped or that the pump is securely plugged in. Some pumps are hard wired and others are plug in. Give us a call!
Did you know...
The measurements of the sludge and scum levels in the tank is how it is determined when a tank could need pumping.
Do you have a filter...
It is in the outlet baffle of your septic tank. Did you know you should be cleaning it. We recommend that you rinse the filter with your outside water hose at least every 3 months.
Can't find the tank...
We have electronic locating equipment if needed to find your septic tank.
Do you have an alternative system in need of inspection?
Glendon, Whitewater, ATU... There are a handful of inspectors certified to inspect these particular types of systems ... call us if you would like a recommendation. (360) 896-5143.
FYI...
When hiring a septic inspector be sure to ask if there are any additional costs for locating, digging, filing of inspection report, trip charges if its a long distance, etc.
Electronic filing...
The Health Dept requires electronic filing of inspections and pumping on all septic systems. Just click on this public access link to onlineRME - this is the program to find your report your inspector has filed.
INFORMATION & QUESTIONS
Give us a call: (360) 896-5143
October 2020 - From TED & DEE...
We want to Thank Everyone in our celebration of 20 years since we began,
October 1999. It's because of you that we are celebrating ...Thank you!
Letter for septic check up from Clark County Health Department.
Many of you have received notice saying you are past due, but don't recall ever getting the first notice. NO WORRIES.
Don't worry if you get scheduled with your inspector but it is past your due date, the health dept has assured us this will be alright, as long as you are on schedule with a septic certified company!
The Health Dept is working hard on locating all septic systems within the county, so it may come as a surprise to some of you just now getting a notice when you have never seen a notice before, or it has been a very long time.